Before You Share Your CIPC Customer Code, Read This

Feb 4, 2026 | Secretarial

In South Africa, where cybercrime and credential fraud are on the rise, one principle matters more than ever. Your login details should never be shared.

Banks remind us of this daily, and the same standard should apply to regulatory platforms as well.

We have been contacted by numerous customers who have informed us that a service provider is requesting CIPC customer codes to perform submissions using those codes and asking if Konsise Company Secretarial Software will perform the same function. We thought it prudent to inform the industry of CIPC’s position on the confidential and private nature of Customer Codes.

At Konsise, we want to be very clear about how our platform operates and how we protect your firm. We will never ask for your CIPC customer code or password. Discover more about CIPC Customer Code Confidentiality.

Your CIPC credentials are confidential and tied directly to your firm’s authority and accountability. Konsise does not require, request, or store your CIPC customer code or password, ever!

This protects:

  • Your firm’s compliance standing
  • Your clients’ company records
  • Your exposure to credential misuse or fraud

Understanding How the CIPC System Actually Works

Firms need to know that, to the best of our knowledge, no third-party software provider is authorised to submit Annual Returns or Regulatory Declarations into CIPC systems electronically. CIPC does not publicly offer this capability via any integrations. Please believe us, if such integration were available, Konsise entity management would be doing it!

However, CIPC does provide a legitimate, regulated service that allows organisations to legally acquire and resell company and director data it holds. To our knowledge, this is the only authorised method of obtaining CIPC data at scale.

Konsise uses lawful, compliant data acquisition channels, including publicly available sources.

Konsise consolidates information from authorised and public channels, meaning your firm does not need to hand over sensitive credentials.

  • SARS: SARS partners have authorised integrations for submissions, payments, and correspondence. No username or password required.
  • CIPC: Company and Director data is available to be purchased in bulk from CIPC or individually from multiple data-aggregators. No login credentials required.
  • Information Regulator: Publicly available data, consolidated by recognised SA data aggregators. No login credentials required.
  • Trust Master: Public records accessible via the Department of Justice electronic portal. No login credentials required.
  • Deceased Estates Master: Public records via the Department of Justice portal. No login credentials required.
  • Letters of Good Standing: Valid certificate data made publicly available by the Department of Labour. No login credentials required.

What This Means for Your Firm

  • No credential-sharing risk
  • No breach of platform terms
  • No exposure to password misuse
  • Fully compliant, audit-friendly processes
  • Centralised visibility across regulatory data sources

We understand the appeal of software that automatically submits to CIPC, especially given the efficiency-driven nature of corporate services and accounting firms. When CIPC make it available, so shall Konsise.

Konsise is designed to help corporate services and accounting firms manage compliance confidently . . . without compromising security.

If you’d like to see how this works in practice, we’d be happy to show you. Book time with a member of our team today.

 

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